I wasn't sure what to order but I spoke to a customer service rep who helped me find exactly what I needed. - Jenny Y.
My item shipped fast and matched the photos and description perfectly. Thank you! - Joshua M.
Great customer service and fast turnaround time. I got my order much faster than I expected. - Fred T.
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Kimber was great to work with. Super helpful and accommodating and she made the process so easy. Elite Sauna Co is a great small business and I would definitely use them again!
Kimber provided exceptional service and was incredibly helpful throughout the entire process. The quick shipping was a pleasant surprise, and the level of care and attention to detail made me feel valued as a customer. I highly recommend Kimber to anyone in search of saunas. It’s refreshing to work with a small company that genuinely cares about its customers!
I am incredibly happy with my sauna purchase and the wonderful customer service I received from Elite Sauna Co. They confirmed my order, helped me get to a heater selection that was rated/approved for my sauna choice, reached out to confirm shipping and receipt of the merchandise, and offered support if I ran into issues...all via one-on-one communication over the phone. I cannot recall the last time I had that level of customer service. GREAT Job!
I am also very satisfied with the quality of the products I received.
I am incredibly happy with my sauna purchase and the wonderful customer service I received from Elite Sauna Co. They confirmed my order, helped me get to a heater selection that was rated/approved for my sauna choice, reached out to confirm shipping and receipt of the merchandise, and offered support if I ran into issues...all via one-on-one communication over the phone. I cannot recall the last time I had that level of customer service. GREAT Job!
I am also very satisfied with the quality of the products I received.
I was extremely happy with the customer service. The support I received helped me avoid purchasing the wrong sauna unit for my needs. I highly recommend Elite Sauna!
Without question, one of the most professional and personalized service that I have ever received from a company. They continued to follow up with my (user end issue) from start to finish. Thank you again for confirming that I made the right decision working with your company.
